Privacy Policy

Tutor Doctor is committed to protecting the privacy of any and all personal information that it gathers in the course of doing business, as defined by the Data Protection Act 1998 (DPA). We collect only the essential information needed to perform the functions required by Tutor Doctor. Tutor Doctor has taken steps to ensure the information is stored in safe, secure locations with access only granted to those employees who require the information in order to perform their employment responsibilities.


Tutor Doctor collects information for the purpose of providing tutoring services to the interested party, which will specifically meet his/her academic criteria. Tutor Doctor will not disclose any information about individual users. Any information provided by a client or prospective client to Tutor Doctor is strictly confidential. Tutor Doctor will not sell or distribute any information obtained or provided by a client to a third party for marketing or other purposes.


Any questions with regards to Tutor Doctor’s policy should be directed to legal@tutordoctor.com


Tutor Doctor is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Tutor Doctor website and governs data collection and usage. By using the Tutor Doctor website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

Tutor Doctor collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Tutor Doctor also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.


There is also information about your computer hardware and software that is automatically collected by Tutor Doctor. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Tutor Doctor for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tutor Doctor website.


Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Tutor Doctor public message boards, this information may be collected and used by others. Note: Tutor Doctor does not read any of your private online communications.


Tutor Doctor encourages you to review the privacy statements of websites you choose to link to from Tutor Doctor so that you can understand how those websites collect, use and share your information. Tutor Doctor is not responsible for the privacy statements or other content on websites outside of the Tutor Doctor and Tutor Doctor’s family of websites.

USE OF YOUR PERSONAL INFORMATION

Tutor Doctor collects and uses your personal information to operate the Tutor Doctor websites and deliver the services you have requested. Tutor Doctor also uses your personally identifiable information to inform you of other products or services available from Tutor Doctor and its affiliates. Tutor Doctor may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


You may choose to stop receiving our newsletter or marketing emails and other marketing communications by following the unsubscribe instructions included in these emails or you can contact us via email.


Tutor Doctor does not sell, rent or lease its customer lists to third parties. Tutor Doctor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Tutor Doctor may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Tutor Doctor, and they are required to maintain the confidentiality of your information.


Tutor Doctor does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.


Tutor Doctor keeps track of the websites and pages our customers visit within Tutor Doctor, in order to determine what services are the most popular. This data is used to deliver customised content and advertising within Tutor Doctor to customers whose behaviour indicates that they are interested in a particular subject area.


Tutor Doctor also keeps track of calls received, including information about caller's name, location and number for the purpose of responding to caller's enquiry but also to track performance of its marketing campaigns and the quality of its service


Tutor Doctor website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Tutor Doctor or the site; (b) protect and defend the rights or property of Tutor Doctor; and, (c) act under exigent circumstances to protect the personal safety of users of Tutor Doctor, or the public.

STORAGE OF YOUR PERSONAL DATA

The data that Tutor Doctor collects will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for Tutor Doctor or one of its suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Tutor Doctor will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

USE OF COOKIES

We only use cookies to enhance your experience with us. 


You can read more about cookies and how we use them here https://www.tutor-doctor.co.uk/cookie-policy

SECURITY OF YOUR PERSONAL INFORMATION

Tutor Doctor secures your personal information from unauthorised access, use or disclosure. Tutor Doctor secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


Unfortunately, the transmission of information via the internet is not completely secure. Although Tutor Doctor will do its best to protect your personal data, Tutor Doctor cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once Tutor Doctor has received your information, it will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask Tutor Doctor not to process your personal data for marketing purposes. Tutor Doctor will usually inform you (before collecting your data) if it intends to use your data for such purposes or if it intends to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking the consent box on the form we use to collect your data. You can also exercise the right at any time by contacting us in writing.


The Tutor Doctor site may, from time to time, contain links to and from the websites of its partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Tutor Doctor does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites

CHANGES TO THIS STATEMENT

Tutor Doctor will occasionally update this Statement of Privacy to reflect company and customer feedback. Tutor Doctor encourages you to periodically review this Statement to be informed of how Tutor Doctor is protecting your information.

CONTACT INFORMATION

Tutor Doctor welcomes your comments regarding this Statement of Privacy. If you believe that Tutor Doctor has not adhered to this Statement, please contact Tutor Doctor at legal@tutordoctor.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

RETENTION OF YOUR PERSONAL INFORMATION

Tutor Doctor will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. You can ask us to delete your personal data at any time.

CHILDREN’S PRIVACY

Tutor Doctor does not target anyone under the age of 18 ("Children") for use of our Service. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

TUTOR DOCTOR PRIVACY POLICY FOR GDPR

Tutor Doctor aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.


If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us at any time by sending an email with your request. You can edit your Tutor Doctor account information at any time. In certain circumstances, you have the following data protection rights:


  • The right to access, update or to delete the information we have on you. 
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object to using your personal information for direct marketing.
  • The right to object. You have the right to object to our processing of your personal information.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Tutor Doctor relied on your consent to process your personal information.
  • You have the right to complain to a Data Protection Authority about our collection and use of your personal information.

If you are a resident of the European Economic Area (EEA) and you want more information about your data protection rights, please contact your local data protection authority in the European Economic Area (EEA).